Sales & marketing
Customer growth
AI campaign orchestration
- Marketing triggers
- Marketing agent
Marketing agent execution
- EDM/WhatsApp agent
- Outbound voice campaigns
Campaign data feedback
- Campaign analytics
- Campaign feedback
AI customer engagement
ConnectNow: Integrating digital presence for a seamless customer journey.
An omnichannel, AI agent-based platform for customer service, sales and marketing. AI driven, agent-based: next-generation engagement.
- 130+countries, global call center coverage
- 80+languages, multilingual voice support
Omnichannel touchpoints
Unified omnichannel customer touchpoints, with AI
Call center, chatbot, voicebot
Customer services
Global call center platform
- Coverage across 130+ countries
- Smart routing
Chatbot agent
- Intent recognition
- Multilingual text interaction
VoiceBot agent
- 80+ multilingual voice support
- Voice interaction agent
Human agent copilot & assistant
- Real-time customer data view
- Knowledge base search
- AIGC content generation
- AI ticketing
Foundation & platform layer
- Customer profile 360
- AI agent builder
- Knowledge base platform
- Data & knowledge insights
AI agent builder
ConnectNow AI agent builder platform
AI native, orchestrate, agility.
Agent rapid build
Drag-and-drop component library and templates for fast agent design.
Business integration
Integrate intent recognition, API connections, multiple knowledge bases and variable settings seamlessly.
Fast deployment
One-click deployment to web, social media and other platforms.
Cross-use code
Scale workflows instantly, quickly replicate and optimize successful experiences.
Core value
AI driven, agent-based: next-generation engagement
Real-time intent understanding
Advanced NLU captures true customer needs, moving beyond rigid scripts and keyword matching.
Agent-powered execution
ConnectNow agents don't just respond; they actively interact with internal systems, such as banking systems, for queries, calculations and case processing.
Omnichannel consistency
A unified, 24/7 instant response experience across web, mobile, phone and social platforms.
Trusted by
ConnectNow clients
20+logos in our profile
Contact
Talk to our team about ConnectNow
Tell us what you need. We help you choose, deploy and run the right solution.